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Assets gives operators and automations reconciled inventory: laptops, mobile devices, licensed software, and related assignments. Data is org-scoped. The hub is not tied to a single team’s ticket queue. Assets support the following:
  • Faster incident triage (“which device does this user have?”)
  • Access decisions grounded in entitlement and device posture
  • Automation steps that look up or update asset records
Inventory syncs from connected providers (Microsoft Intune, Google Workspace, …). See Assets integrations.

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Find an asset

1

Open Assets.

Open Assets from the sidebar.
2

Search or filter.

Search or filter the table by type, owner, status, or source.
3

Open asset detail.

Select a row to open asset detail.

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Asset details

The detail page is organized into sections: Use Reassign when ownership changes. Add comments through the composer when your process requires an audit trail on the asset.

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Manage asset sources as an admin

1

Connect a provider.

Connect Intune or Google Workspace: Integrations.
2

Open the Assets tab.

Open the connection under Integrations and select the Assets tab.
3

Create or verify the sync source.

Create or verify an org-level sync source.
4

Run and monitor the initial sync.

Run initial sync and monitor run stats in the admin surface.
5

Schedule recurring sync.

Schedule recurring sync when the admin surface exposes a schedule control.
Disconnecting a source preserves historical assets while stopping new crawls.

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Asset types

Exact types depend on connected providers. Common categories: Okta contributes application inventory, not devices: see Okta assets.