Requesting access or a service and don’t have a Flow team or organization role? Go to
End user instead. You do not need to sign in to the web app.
Before you begin
- Access to https://app.letsflow.ai
- An active role on at least one Flow team or organization-administrator access
- At least one requestable catalog item published for your team (confirm with your admin)
Getting oriented in the sidebar
The left sidebar is your primary navigation in the web app. It stays visible on every page and gives you one click into each area of Flow. The items you see depend on your role and the capabilities enabled for your team, so your sidebar may be shorter than the list below.
Team members use Home, Conversations, and the surfaces their role exposes. Requesters contact Flow through the Slack, Microsoft Teams, or email channel their organization configured.
Make your first request
1
Sign in.
Visit https://app.letsflow.ai and sign in.
2
Review Home.
Review Home, the app landing page. You will see:
- Conversations: open work assigned to you, your team, or unassigned
- My approvals: pending decisions that need your review
- A prompt bar: ask Flow questions or request access and services
3
Describe what you need.
Use plain language in the prompt bar, for example: “Request standard virtual private network (VPN) access for me” or “Start the laptop replacement automation.”
4
Answer follow-up questions.
In the thread, reply to follow-up questions from Flow, such as justification, duration, target team, or who the request is for.
5
Track the outcome.
After submission, follow the conversation in the list or in Conversations.