| Add organization note to ticket. | Add an organization note documenting investigation, actions, or resolution on a ticket. | high |
| Assigns policies to an MDM configuration profile | Assign an MDM configuration profile to policies for scalable configuration enforcement. | high |
| Close device ticket. | Close an Addigy device ticket after remediation and verification. | high |
| Create a policy. | Create a core Addigy policy used to manage device groups and assigned assets. | high |
| Deploy profile to list of devices | Deploy an MDM profile directly to selected devices for targeted remediation or urgent configuration. | high |
| Device Policy Assignment | Assign devices to an Addigy policy for configuration, software, and monitoring rollout. | high |
| Device Policy Unassignment | Remove devices from an incorrect or obsolete policy; requires approval because management coverage can be removed. | high |
| Disable Lost Mode | Disable Lost Mode after device recovery; requires approval and incident verification. | high |
| Enable Lost Mode | Enable Lost Mode to protect a missing managed device; disruptive and requires approval. | high |
| Erases an MDM device | Remotely erase a compromised or retired MDM device; irreversible and requires explicit approval. | high |
| Get command output. | Retrieve command output to verify the result of a remediation run on a device. | low |
| Get device tickets. | Retrieve tickets associated with a device for incident context and workflow correlation. | low |
| Get MDM Device Details | Verify detailed MDM state for a device before and after administrative actions. | low |
| Get Policy Info | Search policies to resolve policy IDs and verify targets before assignment or modification. | low |
| Get received alerts matching a filter. | Filter received Addigy alerts to identify incidents requiring triage or remediation. | low |
| Gets available updates reported for multiple devices | Query available system updates across devices to identify patching targets. | low |
| Gets MDM configuration profiles | List MDM configuration profiles to locate valid profiles before assignment or deployment. | low |
| Lock mdm device | Remotely lock a managed device during loss or security incidents; disruptive and requires approval. | high |
| Perform an action on received alerts, such as muting, acknowledging or resolving them. | Acknowledge, mute, or resolve received alerts after ITSM handling and remediation. | high |
| Removes a device | Deprovision a retired or invalid device from Addigy; destructive and requires explicit approval. | high |
| Requests to schedule system updates (on-demand) for devices via MDM command. | Trigger on-demand system updates for selected devices; requires approval because it may disrupt users. | high |
| Run devices command. | Run an Addigy command across selected devices for scripted diagnosis or remediation. | high |
| Universal Search Devices | Canonical organization-scoped universal search for locating managed devices in Addigy workflows. | low |
| Update a policy. | Update policy configuration as part of standard administrative change workflows. | high |
