Create Ticket
curl --request POST \
--url https://app.letsflow.ai/v1/tickets \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"data": {
"org_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"team_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"requested_by_principal_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"title": "<string>",
"description": "<string>",
"assignee_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"assignment_team_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"asset_ids": [
"3c90c3cc-0d44-4b50-8888-8dd25736052a"
]
}
}
'import requests
url = "https://app.letsflow.ai/v1/tickets"
payload = { "data": {
"org_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"team_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"requested_by_principal_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"title": "<string>",
"description": "<string>",
"assignee_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"assignment_team_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"asset_ids": ["3c90c3cc-0d44-4b50-8888-8dd25736052a"]
} }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
data: {
org_id: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
team_id: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
requested_by_principal_id: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
title: '<string>',
description: '<string>',
assignee_id: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
assignment_team_id: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
asset_ids: ['3c90c3cc-0d44-4b50-8888-8dd25736052a']
}
})
};
fetch('https://app.letsflow.ai/v1/tickets', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.letsflow.ai/v1/tickets",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'data' => [
'org_id' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'team_id' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'requested_by_principal_id' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'title' => '<string>',
'description' => '<string>',
'assignee_id' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'assignment_team_id' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'asset_ids' => [
'3c90c3cc-0d44-4b50-8888-8dd25736052a'
]
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://app.letsflow.ai/v1/tickets"
payload := strings.NewReader("{\n \"data\": {\n \"org_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"team_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"requested_by_principal_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"title\": \"<string>\",\n \"description\": \"<string>\",\n \"assignee_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"assignment_team_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"asset_ids\": [\n \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n ]\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://app.letsflow.ai/v1/tickets")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"data\": {\n \"org_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"team_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"requested_by_principal_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"title\": \"<string>\",\n \"description\": \"<string>\",\n \"assignee_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"assignment_team_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"asset_ids\": [\n \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n ]\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.letsflow.ai/v1/tickets")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"data\": {\n \"org_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"team_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"requested_by_principal_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"title\": \"<string>\",\n \"description\": \"<string>\",\n \"assignee_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"assignment_team_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"asset_ids\": [\n \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n ]\n }\n}"
response = http.request(request)
puts response.read_body{
"data": {
"resource": "ticket",
"org_id": "<string>",
"team_id": "<string>",
"key": "<string>",
"type": "<string>",
"title": "<string>",
"description": "<string>",
"status": "<string>",
"priority_kind": "<string>",
"pending_prompt_summary": {},
"source_channel_kind": "<string>",
"requester": {
"id": "<string>",
"actor_type": "<string>",
"principal_id": "<string>",
"internal_key": "<string>",
"display_name": "<string>",
"email": "<string>",
"avatar_url": "<string>"
},
"opened_by": {
"id": "<string>",
"actor_type": "<string>",
"principal_id": "<string>",
"internal_key": "<string>",
"display_name": "<string>",
"email": "<string>",
"avatar_url": "<string>"
},
"assignee": {
"id": "<string>",
"actor_type": "<string>",
"principal_id": "<string>",
"internal_key": "<string>",
"display_name": "<string>",
"email": "<string>",
"avatar_url": "<string>"
},
"assignment_team_id": "<string>",
"ownership": {
"assignee": {
"kind": "flow",
"display_name": "<string>",
"avatar_url": "<string>"
},
"assignment_team": {
"display_name": "<string>"
}
},
"linked": {
"access_request": {
"id": "<string>",
"status": "<string>",
"entitlement_id": "<string>",
"entitlement_display_name": "<string>"
},
"approval_request": {
"id": "<string>",
"status": "<string>",
"current_stage": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"key": "<string>",
"order": 2,
"status": "<string>",
"decision_policy": "any_one",
"approvals_required": 2,
"eligible_approvers": [
{
"principal_id": "<string>",
"display_name": "<string>"
}
],
"viewer_can_decide": true,
"expires_at": "2023-11-07T05:31:56Z",
"approval_count": 1,
"denial_count": 1,
"approvals_received": 1
},
"expires_at": "<string>"
},
"workflow_run": {
"id": "<string>",
"status": "requested",
"wait_reason_kind": "pre_admission_approval",
"error_summary": {
"phase": "validate",
"failure_class": "validation",
"code": "<string>",
"status_hint": "waiting",
"retry_disposition": "retry_same_operation",
"retryable": true,
"summary": "<string>",
"detail": "<string>",
"surfaces": {
"builder_message": "<string>",
"operator_message": "<string>"
},
"canonical_refs": {},
"provider_context": {},
"cause_chain": [
{
"code": "<string>",
"name": "<string>",
"summary": "<string>",
"detail": "<string>",
"retryable": true,
"source": "<string>"
}
],
"support_handoff": {},
"captured_at": "<string>"
},
"workflow_id": "<string>",
"workflow_publication_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"workflow_revision_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"workflow_revision_build_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"request_id": "<string>",
"correlation_id": "<string>",
"details_access": "allowed"
}
},
"created_at": "<string>",
"updated_at": "<string>",
"resolved_at": "<string>",
"closed_at": "<string>",
"canceled_at": "<string>",
"duration_ms": 123,
"duration_ended_at": "<string>",
"externally_synced": true,
"channel_thread_captured": true,
"links": {},
"requester_automation": {
"fulfillment": "unconfirmed",
"label": "<string>",
"reason": "<string>",
"acceptedAt": "2023-11-07T05:31:56Z",
"nextAction": {
"actor": "none",
"requiredByViewer": true,
"message": "<string>"
}
},
"sync_provider_system_kind": "jira_service_management"
},
"meta": {
"request_id": "<string>",
"correlation_id": "<string>",
"operation": "<string>",
"resource": "<string>"
}
}{
"data": {
"resource": "ticket",
"org_id": "<string>",
"team_id": "<string>",
"key": "<string>",
"type": "<string>",
"title": "<string>",
"description": "<string>",
"status": "<string>",
"priority_kind": "<string>",
"pending_prompt_summary": {},
"source_channel_kind": "<string>",
"requester": {
"id": "<string>",
"actor_type": "<string>",
"principal_id": "<string>",
"internal_key": "<string>",
"display_name": "<string>",
"email": "<string>",
"avatar_url": "<string>"
},
"opened_by": {
"id": "<string>",
"actor_type": "<string>",
"principal_id": "<string>",
"internal_key": "<string>",
"display_name": "<string>",
"email": "<string>",
"avatar_url": "<string>"
},
"assignee": {
"id": "<string>",
"actor_type": "<string>",
"principal_id": "<string>",
"internal_key": "<string>",
"display_name": "<string>",
"email": "<string>",
"avatar_url": "<string>"
},
"assignment_team_id": "<string>",
"ownership": {
"assignee": {
"kind": "flow",
"display_name": "<string>",
"avatar_url": "<string>"
},
"assignment_team": {
"display_name": "<string>"
}
},
"linked": {
"access_request": {
"id": "<string>",
"status": "<string>",
"entitlement_id": "<string>",
"entitlement_display_name": "<string>"
},
"approval_request": {
"id": "<string>",
"status": "<string>",
"current_stage": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"key": "<string>",
"order": 2,
"status": "<string>",
"decision_policy": "any_one",
"approvals_required": 2,
"eligible_approvers": [
{
"principal_id": "<string>",
"display_name": "<string>"
}
],
"viewer_can_decide": true,
"expires_at": "2023-11-07T05:31:56Z",
"approval_count": 1,
"denial_count": 1,
"approvals_received": 1
},
"expires_at": "<string>"
},
"workflow_run": {
"id": "<string>",
"status": "requested",
"wait_reason_kind": "pre_admission_approval",
"error_summary": {
"phase": "validate",
"failure_class": "validation",
"code": "<string>",
"status_hint": "waiting",
"retry_disposition": "retry_same_operation",
"retryable": true,
"summary": "<string>",
"detail": "<string>",
"surfaces": {
"builder_message": "<string>",
"operator_message": "<string>"
},
"canonical_refs": {},
"provider_context": {},
"cause_chain": [
{
"code": "<string>",
"name": "<string>",
"summary": "<string>",
"detail": "<string>",
"retryable": true,
"source": "<string>"
}
],
"support_handoff": {},
"captured_at": "<string>"
},
"workflow_id": "<string>",
"workflow_publication_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"workflow_revision_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"workflow_revision_build_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"request_id": "<string>",
"correlation_id": "<string>",
"details_access": "allowed"
}
},
"created_at": "<string>",
"updated_at": "<string>",
"resolved_at": "<string>",
"closed_at": "<string>",
"canceled_at": "<string>",
"duration_ms": 123,
"duration_ended_at": "<string>",
"externally_synced": true,
"channel_thread_captured": true,
"links": {},
"requester_automation": {
"fulfillment": "unconfirmed",
"label": "<string>",
"reason": "<string>",
"acceptedAt": "2023-11-07T05:31:56Z",
"nextAction": {
"actor": "none",
"requiredByViewer": true,
"message": "<string>"
}
},
"sync_provider_system_kind": "jira_service_management"
},
"meta": {
"request_id": "<string>",
"correlation_id": "<string>",
"operation": "<string>",
"resource": "<string>"
}
}{
"type": "https://app.letsflow.ai/problems/access-grant-not-found",
"title": "<string>",
"status": 123,
"code": "access_grant_admin_extension_required",
"detail": "<string>",
"instance": "<string>",
"request_id": "<string>",
"correlation_id": "<string>",
"retryable": true,
"auth_failure_reason": "<string>",
"availability_reason": "capability_disabled",
"re_auth_required": true,
"violations": [
{
"field": "<string>",
"message": "<string>",
"capability": "<string>",
"details": {}
}
],
"diagnostics": [
{
"code": "<string>",
"severity": "info",
"message": "<string>",
"fixHint": "<string>",
"location": {
"file": "<string>",
"line": 2,
"column": 2,
"stepId": "<string>"
}
}
]
}Tickets
Create Ticket
Create a canonical Request or Incident ticket in the selected team scope.
POST
/
v1
/
tickets
Create Ticket
curl --request POST \
--url https://app.letsflow.ai/v1/tickets \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"data": {
"org_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"team_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"requested_by_principal_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"title": "<string>",
"description": "<string>",
"assignee_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"assignment_team_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"asset_ids": [
"3c90c3cc-0d44-4b50-8888-8dd25736052a"
]
}
}
'import requests
url = "https://app.letsflow.ai/v1/tickets"
payload = { "data": {
"org_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"team_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"requested_by_principal_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"title": "<string>",
"description": "<string>",
"assignee_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"assignment_team_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"asset_ids": ["3c90c3cc-0d44-4b50-8888-8dd25736052a"]
} }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
data: {
org_id: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
team_id: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
requested_by_principal_id: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
title: '<string>',
description: '<string>',
assignee_id: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
assignment_team_id: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
asset_ids: ['3c90c3cc-0d44-4b50-8888-8dd25736052a']
}
})
};
fetch('https://app.letsflow.ai/v1/tickets', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.letsflow.ai/v1/tickets",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'data' => [
'org_id' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'team_id' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'requested_by_principal_id' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'title' => '<string>',
'description' => '<string>',
'assignee_id' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'assignment_team_id' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'asset_ids' => [
'3c90c3cc-0d44-4b50-8888-8dd25736052a'
]
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://app.letsflow.ai/v1/tickets"
payload := strings.NewReader("{\n \"data\": {\n \"org_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"team_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"requested_by_principal_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"title\": \"<string>\",\n \"description\": \"<string>\",\n \"assignee_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"assignment_team_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"asset_ids\": [\n \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n ]\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://app.letsflow.ai/v1/tickets")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"data\": {\n \"org_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"team_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"requested_by_principal_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"title\": \"<string>\",\n \"description\": \"<string>\",\n \"assignee_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"assignment_team_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"asset_ids\": [\n \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n ]\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.letsflow.ai/v1/tickets")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"data\": {\n \"org_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"team_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"requested_by_principal_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"title\": \"<string>\",\n \"description\": \"<string>\",\n \"assignee_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"assignment_team_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"asset_ids\": [\n \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n ]\n }\n}"
response = http.request(request)
puts response.read_body{
"data": {
"resource": "ticket",
"org_id": "<string>",
"team_id": "<string>",
"key": "<string>",
"type": "<string>",
"title": "<string>",
"description": "<string>",
"status": "<string>",
"priority_kind": "<string>",
"pending_prompt_summary": {},
"source_channel_kind": "<string>",
"requester": {
"id": "<string>",
"actor_type": "<string>",
"principal_id": "<string>",
"internal_key": "<string>",
"display_name": "<string>",
"email": "<string>",
"avatar_url": "<string>"
},
"opened_by": {
"id": "<string>",
"actor_type": "<string>",
"principal_id": "<string>",
"internal_key": "<string>",
"display_name": "<string>",
"email": "<string>",
"avatar_url": "<string>"
},
"assignee": {
"id": "<string>",
"actor_type": "<string>",
"principal_id": "<string>",
"internal_key": "<string>",
"display_name": "<string>",
"email": "<string>",
"avatar_url": "<string>"
},
"assignment_team_id": "<string>",
"ownership": {
"assignee": {
"kind": "flow",
"display_name": "<string>",
"avatar_url": "<string>"
},
"assignment_team": {
"display_name": "<string>"
}
},
"linked": {
"access_request": {
"id": "<string>",
"status": "<string>",
"entitlement_id": "<string>",
"entitlement_display_name": "<string>"
},
"approval_request": {
"id": "<string>",
"status": "<string>",
"current_stage": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"key": "<string>",
"order": 2,
"status": "<string>",
"decision_policy": "any_one",
"approvals_required": 2,
"eligible_approvers": [
{
"principal_id": "<string>",
"display_name": "<string>"
}
],
"viewer_can_decide": true,
"expires_at": "2023-11-07T05:31:56Z",
"approval_count": 1,
"denial_count": 1,
"approvals_received": 1
},
"expires_at": "<string>"
},
"workflow_run": {
"id": "<string>",
"status": "requested",
"wait_reason_kind": "pre_admission_approval",
"error_summary": {
"phase": "validate",
"failure_class": "validation",
"code": "<string>",
"status_hint": "waiting",
"retry_disposition": "retry_same_operation",
"retryable": true,
"summary": "<string>",
"detail": "<string>",
"surfaces": {
"builder_message": "<string>",
"operator_message": "<string>"
},
"canonical_refs": {},
"provider_context": {},
"cause_chain": [
{
"code": "<string>",
"name": "<string>",
"summary": "<string>",
"detail": "<string>",
"retryable": true,
"source": "<string>"
}
],
"support_handoff": {},
"captured_at": "<string>"
},
"workflow_id": "<string>",
"workflow_publication_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"workflow_revision_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"workflow_revision_build_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"request_id": "<string>",
"correlation_id": "<string>",
"details_access": "allowed"
}
},
"created_at": "<string>",
"updated_at": "<string>",
"resolved_at": "<string>",
"closed_at": "<string>",
"canceled_at": "<string>",
"duration_ms": 123,
"duration_ended_at": "<string>",
"externally_synced": true,
"channel_thread_captured": true,
"links": {},
"requester_automation": {
"fulfillment": "unconfirmed",
"label": "<string>",
"reason": "<string>",
"acceptedAt": "2023-11-07T05:31:56Z",
"nextAction": {
"actor": "none",
"requiredByViewer": true,
"message": "<string>"
}
},
"sync_provider_system_kind": "jira_service_management"
},
"meta": {
"request_id": "<string>",
"correlation_id": "<string>",
"operation": "<string>",
"resource": "<string>"
}
}{
"data": {
"resource": "ticket",
"org_id": "<string>",
"team_id": "<string>",
"key": "<string>",
"type": "<string>",
"title": "<string>",
"description": "<string>",
"status": "<string>",
"priority_kind": "<string>",
"pending_prompt_summary": {},
"source_channel_kind": "<string>",
"requester": {
"id": "<string>",
"actor_type": "<string>",
"principal_id": "<string>",
"internal_key": "<string>",
"display_name": "<string>",
"email": "<string>",
"avatar_url": "<string>"
},
"opened_by": {
"id": "<string>",
"actor_type": "<string>",
"principal_id": "<string>",
"internal_key": "<string>",
"display_name": "<string>",
"email": "<string>",
"avatar_url": "<string>"
},
"assignee": {
"id": "<string>",
"actor_type": "<string>",
"principal_id": "<string>",
"internal_key": "<string>",
"display_name": "<string>",
"email": "<string>",
"avatar_url": "<string>"
},
"assignment_team_id": "<string>",
"ownership": {
"assignee": {
"kind": "flow",
"display_name": "<string>",
"avatar_url": "<string>"
},
"assignment_team": {
"display_name": "<string>"
}
},
"linked": {
"access_request": {
"id": "<string>",
"status": "<string>",
"entitlement_id": "<string>",
"entitlement_display_name": "<string>"
},
"approval_request": {
"id": "<string>",
"status": "<string>",
"current_stage": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"key": "<string>",
"order": 2,
"status": "<string>",
"decision_policy": "any_one",
"approvals_required": 2,
"eligible_approvers": [
{
"principal_id": "<string>",
"display_name": "<string>"
}
],
"viewer_can_decide": true,
"expires_at": "2023-11-07T05:31:56Z",
"approval_count": 1,
"denial_count": 1,
"approvals_received": 1
},
"expires_at": "<string>"
},
"workflow_run": {
"id": "<string>",
"status": "requested",
"wait_reason_kind": "pre_admission_approval",
"error_summary": {
"phase": "validate",
"failure_class": "validation",
"code": "<string>",
"status_hint": "waiting",
"retry_disposition": "retry_same_operation",
"retryable": true,
"summary": "<string>",
"detail": "<string>",
"surfaces": {
"builder_message": "<string>",
"operator_message": "<string>"
},
"canonical_refs": {},
"provider_context": {},
"cause_chain": [
{
"code": "<string>",
"name": "<string>",
"summary": "<string>",
"detail": "<string>",
"retryable": true,
"source": "<string>"
}
],
"support_handoff": {},
"captured_at": "<string>"
},
"workflow_id": "<string>",
"workflow_publication_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"workflow_revision_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"workflow_revision_build_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"request_id": "<string>",
"correlation_id": "<string>",
"details_access": "allowed"
}
},
"created_at": "<string>",
"updated_at": "<string>",
"resolved_at": "<string>",
"closed_at": "<string>",
"canceled_at": "<string>",
"duration_ms": 123,
"duration_ended_at": "<string>",
"externally_synced": true,
"channel_thread_captured": true,
"links": {},
"requester_automation": {
"fulfillment": "unconfirmed",
"label": "<string>",
"reason": "<string>",
"acceptedAt": "2023-11-07T05:31:56Z",
"nextAction": {
"actor": "none",
"requiredByViewer": true,
"message": "<string>"
}
},
"sync_provider_system_kind": "jira_service_management"
},
"meta": {
"request_id": "<string>",
"correlation_id": "<string>",
"operation": "<string>",
"resource": "<string>"
}
}{
"type": "https://app.letsflow.ai/problems/access-grant-not-found",
"title": "<string>",
"status": 123,
"code": "access_grant_admin_extension_required",
"detail": "<string>",
"instance": "<string>",
"request_id": "<string>",
"correlation_id": "<string>",
"retryable": true,
"auth_failure_reason": "<string>",
"availability_reason": "capability_disabled",
"re_auth_required": true,
"violations": [
{
"field": "<string>",
"message": "<string>",
"capability": "<string>",
"details": {}
}
],
"diagnostics": [
{
"code": "<string>",
"severity": "info",
"message": "<string>",
"fixHint": "<string>",
"location": {
"file": "<string>",
"line": 2,
"column": 2,
"stepId": "<string>"
}
}
]
}Authorizations
OAuth Bearer access tokens or Flow API keys with the required Flow scope families for the route.
Headers
Optional idempotency key for retry-safe write operations. For implemented representative writes, the same key plus the same request fingerprint replays the accepted result with meta.replayed=true in the response body. Stored HTTP responses for create requests in the customer API retain their original success status, including 201 Created and 202 Accepted. An in-progress key returns 409 idempotency_key_in_progress. A reused key with a different request fingerprint returns 409 idempotency_key_reused. Replay state is not signaled through an X-Idempotent-Replayed header.
Maximum string length:
255Optional caller-supplied correlation identifier propagated into canonical workflow handles.
Optional W3C trace context header accepted by shared request-context middleware.
Optional source-surface hint. When both this header and a request body source_surface_kind are present, they must match.
Available options:
api, cli, browser, email Body
application/json
Show child attributes
Show child attributes
Response
Ticket summary response with linked access, approval, and workflow observations.