> ## Documentation Index
> Fetch the complete documentation index at: https://docs.letsflow.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Report a problem and give Flow support the context needed to investigate it.

## Report a product problem

**Feedback** appears for organization admins and owners, and for anyone who can reach a team,
including as a **Viewer**. A member with no team does not see it.

<Steps>
  <Step title="Open Feedback.">
    Select **Feedback** near the bottom of the Flow sidebar.
  </Step>

  <Step title="Describe the problem.">
    Describe what happened and what you expected.
  </Step>

  <Step title="Add supporting detail.">
    Add a screenshot or relevant file when it helps.
  </Step>

  <Step title="Send.">
    Hide sensitive or unrelated information, then select **Send**.
  </Step>
</Steps>

Include the affected page, organization or team, time and time zone, and any visible conversation
number, automation run ID, request ID, or correlation ID.

For account, billing, or contractual questions, use the Flow support channel your organization
already uses.

## Security issues

Email [security@letsflow.ai](mailto:security@letsflow.ai) for suspected vulnerabilities or security
incidents. Do not send credentials or access tokens.

## Related topics

* [Product security](/setup/security)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.