> ## Documentation Index
> Fetch the complete documentation index at: https://docs.letsflow.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations

> Connect Flow to identity providers, knowledge sources, asset platforms, and ticketing systems.

Flow connects to enterprise systems through provider setup in the app. Use these pages for knowledge, assets, and ticketing. For identity providers such as Okta, Google Workspace, and Microsoft Entra, and for provider actions inside an automation, use [Automation integrations](/automations/connectors).

These pages describe supported integrations, not what is connected in your workspace. Slack,
Microsoft Teams, ServiceNow, Jira, and other providers are available to Flow only after the relevant integration is
configured with the required scope.

## Chat integrations

An organization administrator can connect Slack or Microsoft Teams from **Integrations → Add connection**.
Day 1 setup and **Settings → Chat** use the same provider setup.

Flow uses one primary chat provider per organization. To switch providers, disconnect the current
provider in **Settings → Chat**, then connect the other provider. Disconnecting stops replies and
removes team-channel links. Create new channel links after switching.

Microsoft Teams shows its tenant connection in Integrations. Select **Manage Microsoft Teams** to
finish app installation and channel setup. Tenant verification alone does not confirm channel readiness.
See [Slack setup](/setup/channels/slack) and [Microsoft Teams setup](/setup/channels/microsoft-teams).

## Choose the right setup

| You need to | Use | Start here |
| - | - | - |
| Connect an external system to a Flow product area | A product integration | The category that matches the outcome below |
| Sync inventory or knowledge from a defined provider scope | A source | [Assets sources](/integrations/assets/overview) or [knowledge sources](/integrations/knowledge/overview) |
| Let an automation call an external provider action | An automation integration | [Automation integrations](/automations/connectors) |
| Review what makes an application requestable | Application access | [Application access](/setup/applications) |

## Integration categories

| Category | What it covers | Start here |
| - | - | - |
| [Knowledge](/integrations/knowledge/overview) | Searchable documents and optional provider search | [Knowledge overview](/integrations/knowledge/overview) |
| [Assets](/integrations/assets/overview) | Device and workplace inventory | [Assets overview](/integrations/assets/overview) |
| [Ticketing](/integrations/ticketing/overview) | Linked tickets and team-scoped sync | [Ticketing overview](/integrations/ticketing/overview) |

## Provider index

### Knowledge

| Provider | Page |
| - | - |
| Architecture overview | [Knowledge overview](/integrations/knowledge/overview) |
| Confluence Cloud | [Confluence](/integrations/knowledge/confluence) |
| SharePoint Online | [SharePoint](/integrations/knowledge/sharepoint) |
| SharePoint Scoped, least-privilege site access | [SharePoint Scoped](/integrations/knowledge/sharepoint-scoped) |
| Google Drive | [Google Drive](/integrations/knowledge/google-drive) |
| ServiceNow Knowledge Base | [ServiceNow KB](/integrations/knowledge/servicenow-kb) |
| Search (native + federated) | [Search](/integrations/knowledge/search) |

### Assets

| Provider | Page |
| - | - |
| Architecture overview | [Assets overview](/integrations/assets/overview) |
| Microsoft Intune | [Microsoft Intune](/integrations/assets/microsoft-intune) |
| Google Workspace (inventory) | [Google Workspace assets](/integrations/assets/google-workspace) |
| ServiceNow CMDB | [ServiceNow CMDB](/integrations/assets/servicenow-cmdb) |
| Cisco Duo | [Cisco Duo](/integrations/assets/cisco-duo) |
| Tanium | [Tanium](/integrations/assets/tanium) |

### Ticketing

| Provider | Page |
| - | - |
| Architecture overview | [Ticketing overview](/integrations/ticketing/overview) |
| Jira Service Management | [Jira Service Management](/integrations/ticketing/jira-service-management) |
| ServiceNow (incidents) | [ServiceNow ticketing](/integrations/ticketing/servicenow) |

For provider actions, connections, triggers, and run monitoring, see [Automations](/automations).

## API and setup entry points

<CardGroup cols={2}>
  <Card title="API Reference" icon="code" href="/api-reference">
    Connection, sync, and admin integration endpoints.
  </Card>

  <Card title="Day 1 setup" icon="rocket" href="/setup/day-1-setup">
    Deployment URL, authentication, and integration entry points.
  </Card>

  <Card title="Access" icon="shield" href="/setup/access">
    Requests, approvals, and grant lifecycle.
  </Card>

  <Card title="CLI" icon="terminal" href="/setup/cli">
    Administrative and integration commands.
  </Card>
</CardGroup>


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