> ## Documentation Index
> Fetch the complete documentation index at: https://docs.letsflow.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Twilio

> Send Twilio messages and inspect delivery and sender state.

Flow uses this integration to run Twilio actions from automations with the team connection selected during setup. Admins choose which actions that team can use, and automation runs call only those allowed actions through the connection.

> [tab] API key
>
> ### Prepare in Twilio
>
> Create or choose a Twilio API key for the account that owns the senders and Messaging Services the team will use. Flow asks for the Account SID (`AC...`) before opening the credential form. In the credential form, enter the API Key SID (`SK...`) as the username and the API Key Secret as the password. Do not enter the Account SID as the username.
>
> ### Connect in Flow
>
> **1. Find the Twilio integration.**
>
> 1. Open **Integrations**.
> 2. Choose **Add connection**.
> 3. In **Add connection**, search for **Twilio**.
> 4. Select the **Twilio** card.
>
> [Open Flow](https://app.letsflow.ai)
>
> **2. Connect.**
>
> 1. Pick the team that will use the connection.
> 2. Select the Twilio actions that team's automations need.
> 3. Enter the Twilio Account SID for the account the API key belongs to.
> 4. In the credential form, enter the API Key SID as the username and the API Key Secret as the password.
> 5. Choose **Connect** and wait for Flow to finish validating the connection.

## Permissions and scopes

This integration does not define provider scopes.

## Supported actions

| Action | Description | Risk (Risk estimates the impact of the action. Low reads provider data, medium changes existing records, and high can grant access, remove data, disable resources, or make broad changes.) |
| - | - | - |
| Get message | Reads status and delivery details for one Twilio message. | low |
| List incoming phone numbers | Lists phone numbers owned by the Twilio account so automations can choose a sender. | low |
| List messages | Lists Twilio message records for delivery tracking and audit automations. | low |
| List Messaging Service alpha senders | Lists alphanumeric senders attached to a Twilio Messaging Service. | low |
| List Messaging Service phone numbers | Lists phone-number senders attached to a Twilio Messaging Service. | low |
| List Messaging Service short codes | Lists short-code senders attached to a Twilio Messaging Service. | low |
| List Messaging Services | Lists Messaging Services available to the Twilio account. | low |
| List short codes | Lists short-code senders owned by the Twilio account so automations can choose a sender. | low |
| Send a message | Sends an SMS, MMS, or supported channel message through Twilio. | medium |